About AMES Australia

For 60 years AMES Australia has helped new and recently arrived refugees and migrants to settle in to Victoria. AMES Australia offers much more than just teaching English – we not only work with new arrivals but also with the community, business and Government to develop sustainable and effective settlement solutions for the whole Victorian community.

Our vision is “full participation for all in a cohesive and diverse society.”

Working with the Community

AMES Australia partners with community organisations and volunteers to build awareness and develop strong community support networks. We have a network of over 2000 volunteers who work with over 1000 AMES Australia staff who speak over 55 languages.

We build partnerships with universities, TAFEs, migrant resource centres, health, real estate and community organsiations across Melbourne and Victoria so that we can meet each client’s individual needs.

Read more about how AMES Australia works with the Community

Working with Business

We work with business to help new refugees and migrants to gain real job skills. We also link employees with employers in need of workers and help local businesses by providing high quality services in areas such as catering and cleaning.

Read more about how AMES Australia works with Businesses

Working with Government

We work with the Government, undertaking research and using this to guide policy to achieve better outcomes for newly arrived refugees and migrants and the broader community.

Read more about how AMES Australia works with Government

Our Services

Core Services

AMES Australia provides a comprehensive range of settlement services for refugees and migrants. These include on-arrival settlement support, English language and literacy training, vocational training and employment services. These services are primarily delivered through the following federal and state contracts:

  • Humanitarian Settlement Services (HSS)
  • Adult Migrant English Program: General Services
  • Adult Migrant English Program: Distance Learning
  • Skills for Education and Employment Program
  • Victorian Training Guarantee (VTG) 
  • jobactive
  • Status Resolution Support Services (SRSS)

Delivering all of these programs at the same time gives AMES Australia a unique perspective of our clients’ journeys and provides insights that allow us to build individual client pathways and to adapt or create bridging programs between the core services.  

We deliver services from eighteen major locations in metropolitan Melbourne.

Social Enterprises - providing job and training opportunities to our clients

AMES Australia operates three catering social enterprises under the Catering@AMES brand: Sorghum Sisters operating from Carlton Primary School, Global Cafe at Noble Park and fifty-six threads cafe in Kensington.

Read more about AMES Australia Social Enterprises.

Multicultural Hub - a place for groups to gather and share

The Multicultural Hub is owned by the City of Melbourne and is managed by AMES Australia. Located in Melbourne’s CBD, the Hub provides a place where people from Melbourne's many different cultures can meet and learn in a supportive environment. Activities for individuals and community groups are offered throughout the year.

Read more about the Multicultural Hub.