Application form
To apply online for any AMES International course please read the terms and conditions below, including our refund policy, and then click on the application form link.Application infers that you have read and will comply with AMES terms and conditions.
Once you have submitted your application form you will receive a Letter of Offer from AMES International. The Letter of Offer will outline course details, any pre-visa requirements and payment options.
Edit / update online application
If you have already applied for an International course online but would like to change or add some information to your application, please click on one of the links below:Conditions of Enrolment
Fees may be paid by:
1. Electronic Funds Transfer to the AMES bank account.
| Account Name: | AMES |
| Branch No. / Acc. No. | 033-001-13-2962 |
| Bank Name: | WESTPAC Bank |
| Bank Address: | Level 5, 360 Collins Street, Melbourne Victoria Australia 3000 |
OR
2. A Bank Cheque, drawn in favour of AMES - personal cheques cannot be accepted.
Refund Policy
Refund Policy: Refunds are made by cheque or electronic funds transfer to a nominated bank account.
1. All requests for refunds must be made in writing to the Manager AMES International.
2. The administration fee will not be refunded.
3. Fees will be refunded:
a) If AMES cannot deliver the course for which the student is enrolled, tuition fees will be refunded in full within 2 weeks.
b) If a student's visa application is rejected or a student's visa renewal is refused, the institute will refund all tuition fees, overseas student health cover, airport pick-up fee and accommodation arrangement fee as per sections 28-29 of the ESOS Act. The request for a refund must include a letter of notification from the appropriate Australian Government Office.
c) If a student withdraws from the course, due to circumstances of a compassionate nature, as determined by AMES International, 30% of the remaining tuition fee will be deducted for administration.
d) If a student decides not to attend the course, written notice must be given, no less than 5 weeks before the course commencement date as shown on eCoE or Letter of Offer. In this case, 30% of the total tuition fee will be deducted for administration.
e) If a student achieves required English level for entry into a partner institution earlier than the intended end date, 80% of the remaining tuition fee will be transferred to the partner institution. Transfer amount will be calculated in 5 week blocks. The request for a transfer must include AMES course award and an eCoE from the partner institution showing commencement of their next course within 28 days.
f) Students will be notified of decisions regarding c) and e) within 5 working days.
g) Funds will not be transferred to another person.
4. Payment of refunds as outlines above within 4 weeks of receipt of a written claim with a statement explaining how the refund amount has been worked out.
5. Fees will not be refunded after the course has commenced, except in the case of 3(b).
6. This agreement does not remove the right to take further action under the Australian Consumer Protection Laws.
Overseas Student Health Cover (OSHC)
AMES International pays the OSHC fee to Medibank on behalf of students holding a student visa. Students will recieve their Medibank membership details after they begin their English course.Attendance
Students holding a student visa must have an attendance record of no less than 80% throughout the course. Students with unsatisfactory attendance will be cautioned and may be reported to the Department of Immigration and Multicultural Affairs (DIMA), resulting in the cancellation of the student visa.Permission to Work
Students holding a student visa are permitted to work for up to 20 hours per week. Working arrangements must be outside of class hours and must not interfere with the students' studies.Academic Performance (Condition 8202):
AMES must report unsatisfactory academic performance to DIMA. Should your academic performance be unsatisfactory you will be required to attend an interview with DIMA and your Visa may be cancelled.Notification of Address (Condition 8533):
You must register your address and phone number with International reception within 7 days of arrival. You must also notify International reception to any subsequent changes of your address within 7 days.Privacy Policy:
All personal information collected, used or disclosed by AMES is confidential and is protected by the Privacy Act 1988, the Information Privacy Act 2000 (Vic) and other legislation. A full copy of the AMES Privacy Policy is available upon request. Information about students may be made available to Commonwealth and State Agencies.Complaints / Appeals Process (Grievance Procedure):
A grievance is a complaint about unfair treatment. If you have been treated unfairly:
Step 1: Talk to your teacher or make an appointment with the student advisor about the complaint. Your teacher may be able to help you solve
the problem immediately.
Step 2: If you are not satisfied, you can appeal in writing to the Education Unit Manager, AMES.
Step 3: The Education Unit Manager and relevant staff must meet within 10 working days after the formal lodgement of the complaint. The student who has complained will be invited to present their case to the group. The student may be accompanied and assisted by a support person at any relevant meetings.
Step 4: If unresolved, a meeting will be held which may be attended by the Education Unit Manager, Director of Studies, relevant staff, and student or student-chosen nominee. These procedures do not remove the right to seek dispute resolution services or seek legal remedies provided by external organisations such as:
The National Liaison Committee for International Students Melbourne
Phone: (03) 9650 8908
Website: www.nlc.edu.au
Equal Opportunity Commission Victoria
FREECALL 1800 134 142
Small Claims Tribunal
FREECALL 1800 133 055
Step 5: If the complaint remains unresolved, the appeal may be taken to the General Manager Education, AMES.
Provider Number 01275J
