Research & Policy

We believe that sharing research outcomes is a constructive way to inform discussions that may shape future social policy and improve service delivery.

AMES Australia provides credible evidence to inform government, sector stakeholders and the wider community on policies and practices that influence the settlement experiences of migrants and refugees.

Working closely with thousands of refugees and migrants on a daily basis gives AMES Australia the unique research advantage of almost instant and continuous feedback, providing us with the opportunity to inform and improve our service delivery.


Transitions to Employment – research in progress 

In 2015 the AMES Australia Research & Policy Unit commenced a large scale research project looking at the employment situation of former education and training clients.  This research has focussed on the experiences of people who studied at AMES through the Settlement Language Pathways to Employment and Training (SLPET) program and vocational courses (Certificate III in Individual Support and Early Childhood Education and Care) in 2015.

The objectives of the research are to find out:

  • how many former clients of employment focussed programs have found a job and what kind of jobs these are
  • when and how people found jobs
  • what feedback former clients have about the AMES course they completed. 

During the first 12 months of the research former clients were contacted and invited to participate in a telephone interview.  Research Assistants were trained to conduct these interviews in up to 20 languages.  We asked clients about their work situation in Australia (were they working, unemployed, not looking for work), the type of job they were doing if they were working, any further study they had done and how useful they had found their AMES course.  We spoke with 460 former SLPET clients and 200 former vocational clients.

Having completed the telephone interviews were are now gathering further data by holding a number of focus group discussions with both students and teachers of the courses.

The first publications of findings from this research will be available at the end of 2016. 

Ethics for this project was approved by the AMES Australia Board.

Please contact Jenni Blencowe, Manager Research & Policy (, if you have any questions about this research.