AMES Australia's Humanitarian Settlement Program (HSP) team have created a series of podcasts in multiple languages that offer information to clients on a variety of topics related to their settlement journey.
They will be provided to clients in hotel quarantine and cover subjects including: driving licences and laws, childcare and kindergarten; Victoria's justice system; AMEP and language schools for children, access to health services and fire safety.
More podcasts on a range of other topics are in the process of being developed with the intention of enhancing clients' orientation and settlement in a new country.
Produced by AMES Australia Orientation Coordinator Mirta Saponja and AMES Coordinator Service Delivery Anthony Ferretto, with other AMES staff providing translations, the podcasts could be useful to other areas of AMES' service delivery.
See an example of one of the podcasts here: https://anchor.fm/ames-australia/episodes/On-Arrival-COVID19-Quarantine-Process-Arabic-em8k2t