Hardship support info | COVID Normal info for Multilanguage communities

5 November 2020

Getting help

Extreme Hardship Support Program

Australian Red Cross has received Victorian Government funding specifically to support people who do not have access to Commonwealth income support (including Job Seeker and Job Keeper) or the Victorian Government’s International Student Emergency Fund.

The support is targeted to the most vulnerable temporary and provisional visa holders and undocumented migrants. Depending on individual need, up to three small emergency relief payments can be made per person or family over the next six months.

Emergency relief payments are not income support. They are limited and we know may not meet all needs that you have. 

Extreme Hardship Support Program Flyer is available in:
Chinese (Simplified) | English | Malay | Nepali | Persian | Spanish | Tamil | Urdu | Vietnamese

From 11:59pm on 27 October, Melbourne's steps to COVID Normal were updated:

◘ There are no restrictions on the reasons or time limit to leave home, however personal travel radius remains at 25km

◘ Melburnians no longer need to have a permit to if they need to attend their work place in the metro areas; permit rule remains if travel from metro to regionals Victoria for work

◘ Gatherings OUTDOORS - up to 10 people from unlimited number of households can gather

◘ Gatherings INDOORS -one household can have up to two people (with children/dependents) from one other household visiting per day, this means if a member from one household had visited a friend, no other members from both households should visit other people's home

◘ Shops, cafes and restaurants are allowed to open with limits of people indoors and outdoors - we strongly encourage you to comply with the COVID Safe Rules when visiting!

◘ 🚨⚠️Face coverings 😷 must be a fitted mask that covers the nose and mouth⚠️🚨

◘ Sports, weddings, funerals and religious locations are allowed to open with limits of people that can attend, please make sure to check DHHS's latest update for detail!

Detailed information regarding current restrictions for cafes and restaurants, community services, entertainment and culture, homes and property, religion and ceremony, retail, sports and exercise, travel and work/study are listed on the following page: https://www.coronavirus.vic.gov.au/coronavirus-covid-19-reopening-roadmap-metro-melbourne

Here are more useful resources:

Please make sure to read the following page published by the Victorian Department of Health & Human Services:


Other Useful links: 

AMES Blogs: content regarding employment, study, community and more.

COVID19 Weekday Updates 

AMES Australia Online Service Standards

Migration News and updates

Ti rawl le herhhai thil le ri cawk nak le pumcawlcanghnak tuah nak ah cun, na inn in 5km leng na umkal lai lo.
Hi caan thawk cun:
Chungkhar pahnih in minung pa5 tiang a leng ah caan hman ṭi khawh si lai.
Taangcheu in Taang 2 tiang siangakchia pawl caah siseh, VCE/VCAL ca siseh, cun pum tlamtling lo pawl cawnnak cu Term 4 ah sianginn kai ṭhannak ding timhlamhnak a um lai.
Ngakchia Zohkhenhnak (Childcare) cu on ṭhan an si lai.
Rianṭuannak hmun tam deuh in on khawh an si lai.
Innleng ah ummi tilionak cu on ṭhan an si lai, pumpak pumcawlcangh cawnnak he pehtlai in minung pahnih nih cawnpiaktu pakhat an hman khawh lai.
Biaknak lei he pehtlai in innleng ah minung pa5 tiang, cun hruaitu pakhat telhchih in tonnak ngeih khawh a si lai.