Settlement Volunteers

As a Settlement Volunteer you will provide hands-on, practical assistance to newly arrived refugee families in their first six months of settlement so that they become familiar with essential services and learn about daily life in Australia.

Settlement Volunteering is a meaningful role, empowering refugee families to build confidence and engage in the community independently.

What will I be doing as a Settlement Volunteer?

A day in the life of a Settlement Volunteer can vary dramatically. You might undertake basic tasks such as showing a family around the local area, pointing out where to shop or introducing local places of worship and other community activities. You might also help with fundamental tasks including locating and accessing local services such as Centrelink, Medicare and healthcare providers.

Examples may include:

Assisting with everyday activities:

  • Public transport
  • Shopping
  • Paying bills
  • Medicare
  • Study options
  • Job search and preparation
  • The workplace

Assisting with establishing links to the community:

  • Finding the location of the local library
  • Exploring services offered by the local council such as school holiday activities, recreation centres etc
  • Finding a local place of worship
  • Linking with community groups or social groups

How much time do I need to spend volunteering?

Most settlement volunteers volunteer on a very casual basis and the role is highly dependent on the needs of the entrant. We are looking for people who have availability during the day who would be able to commit from 2-4 hours at a time  according to the entrant’s needs and may occasionally involve an extended day with some local or city travel. 

Do I need any special skills or training?

All Settlement Volunteers are provided an intensive training session and a range of ongoing task-specific workshops and general workshops.

We do also require our volunteers to have a current Police Check and Working With Children Check.

Download the Settlement Volunteer position description.

How do I apply?

  • For enquiries contact us via email or by phone on 9926 4036.
  • Attend an interview with the Coordinator. Please bring 100 points of ID (passport, Driver's Licence, Utility bill)  for police check processing.