All About Allergens
Produced with funding from DEEWR – Workplace English Language and Literacy Program
Winner of the 2008 e-learning Industry Excellence Award in the accredited e-learning (VET sector)
This self-access CD-ROM is designed to assist CALD proprietors and workers in small food businesses to acquire knowledge about food allergens, and to develop best practice procedures for making their food business safe for customers with allergies.
There are five units. Each unit begins with a video scenario and is followed by a number of interactive activities. Computer-generated feedback is provided as the user completes the activities.
While the CD is designed for self-access, it will also be an effective resource in face to face training settings.
- identifying the top eight allergy causing foods
- understanding menus and food labels
- answering customer queries about allergy-causing food
The program supports the following elements of competency and performance criteria from the Business Services and Retail Training packages.
BSBCMN209A Provide information to clients
WRRS2B Advise on products and services
Suitable for low-level English language and literacy learners in the workplace
Writers: Jenni Guilfoyle and Maggie Power