Work Skills for Professionals, Customer Service & Office Administration

What will I learn?

The world of work

  • The Australian workplace
  • Working in a digital world
  • Industry awareness
  • Occupational Health and Safety(OHS)
  • Work experience 

Interacting with others

  • Communication for the Australian workplace
  • Teamwork in a diverse workplace

Getting the work done

  • Skills for identifying and solving problems 
  • Skills for planning and organising 

Job seeking support

  • Language skills for job seeking
  • Resumes and applications
  • Job interview skills

Work placement:

  • Tools and resources to find work placement
  • Work placement of 2 weeks 

Timetable:

  • Monday to Thursday 9:00 am to 3:30 pm and offering a full certificate

Information Sessions For Flagstaff:

  • Every Tuesday from 2:00pm - 3:00pm at Level 2, Library - AMES Australia 255 Williams Street Flagstaff -Melbourne City

 

  • Units of study

    22488VIC Certificate II in EAL (Employment)

    Nominal Hours

    VU22358 Develop learning goals

    20

    VU22628 Participate in simple conversations and transactions for employment

    80

    VU22629 Read and write simple texts for employment

    80

    VU22630 Observe and report on activities in a workplace

    50

    VU22631 Prepare to work effectively in an Australian workplace

    50

    Electives

     

    VU22117 Develop job interview skills

    20

    VU22608 Explore transport options

    50

    BSBITU201 Produce simple word processed documents

    60
    Total course hours
    410
Eligibility

An intermediate level of English is required, however your English level will be assessed on application.

Course duration

10 weeks at Flagstaff with 2 weeks work experience, 20 weeks (semester based) at all other centres with 2 weeks work experience.

Course dates

TBA

  • Monday to Thursday 9:00 am to 3:30 pm

Locations

Costs

This course is funded by Skills Frist and available to permanent residents and citizens in Australia.

The fee is determined by your eligibility for Government funding. Click here for more information on applicable fees or contact AMES Australia to check your eligibility for a concession fee.

How to Enrol

Enquire to find out:

  • course dates
  • your eligibility
  • cost
  • arrange a time to have your English level assessed

The course will be run subject to enrolment numbers.

Enquire now

 

This course can be taken under below Government Subsidised Funding Programs:

SEE

Skills First