Skills Set Pathways

This course offers SEE participants an opportunity to access contextualised training to obtain skills sets that match current industry demand, preparing the participants for employment.

What will I learn?

  • The course will provide an opportunity for students to explore 6 units from two different training packages – ‘BSB’ or ‘Business Services Training Package’ and ‘SIR’ or ‘Retail Services Training Package’

How will I learn?

The course will be offered in Mixed Mode Delivery

  • Classroom-based Learning (Face to face), where you attends AMES Campus’ with a Teacher/Trainer present
  • Online Learning, where you studies remotely off campus via zoom, using training materials that are provided online or correspondence by the Teacher/Trainer

Timetable

Wednesday, Thursday and Friday (current course)

Wednesday and Thursday - Face-to-face classes

Friday - Online classes

For more information visit AMES Australia online service standards.

  • Courses and Units

    Nominal Hours

    SIRXCEG001: Engage the customer

    30

    BSBXCM301: Engage in workplace communication

    40

    BSBWHS311: Assist with maintaining workplace safety

    40

    SIRXCEG008: Manage disrespectful, aggressive or abusive customers

     30

    BSBOPS303: Organise Schedules

     15

    SIRXPDK001: Advise on products and services

    25

    Total course hours
            180

What jobs can I apply for after completing this course?

  • Work in office administration and customer service

Eligibility

The participants need to be eligible for SEE program (will be determined by the admin team at the time of enrolment) - English level: Need to achieve all ACSF level 1 indicators

Course duration

2 school terms

Course dates

Contact us for more information

Locations

Cost

Free to job seekers registered with Centrelink or a Workforce Australia provider.

How to Enrol

Contact us to find out:

  • course dates
  • your eligibility

Register Interest

 

This course can be taken under the Government Subsidised Funding Programs below: