CHC33021 Certificate III in Individual Support (Ageing and Disability)

This qualification reflects the role of individuals in the community, home or residential care setting to provide person-centered support to people who may require support to ageing, disability or some other reason.

The Certificate in Individual Support will qualify students to work in aged care facilities, the community and supported residential services. Aged Care facilities include private, public, retirement villages, nursing homes and hostels. Workers report directly to a supervisor and are not responsible for other workers.
  • This course will prepare you for a job in the Care industry.
  • You will be required to study 9 core units and 6 electives.
  • AMES Australia will organise an aged care work placement for 150 hours for each student. All students are supervised during their placement.
  • The Department of Health has now listed a mandatory requirement for all staff working in Aged Care Facilities to be vaccinated against COVID-19. This also applies to students on work placement.
  • All AMES applicants will be required to show proof of vaccination upon enrolment.
  • All AMES Australia industry certificate courses provide specialist English language support for refugees and migrants.

What will I learn?

  • The activities to maintain personal care and/or other activities of living for people in an aged care facility or in a home.
  • Carry out activities related to an individualised plan.
  • See details of the course modules to be studied.

How will I learn?

The course will be offered in Mixed Mode Delivery

  • Classroom-based Learning, where the student attends AMES' campus with a Teacher/Trainer present
  • Online Learning, where the student studies remotely off campus using training materials that are provided online or correspondence by the Teacher/Trainer

Industry Partners

Employment and traineeship opportunities are available with our industry partners:

  • Arcare Aged Care
  • Adare Care
  • Cumberland View Aged Care
  • Doutta Galla Aged Services
  • Lifeview
  • MiCare
  • TLC Aged Care 


For more information visit AMES Australia online service standards.

  • Courses and Units

    CHC33021 Certificate III in Individual Support (Ageing, Home and Community)

    Nominal Hours

    Cluster 1



    HLTINF006  Apply basic principles and practices of infection prevention and control



    HLTWHS002  Follow safe work practices for direct client care



    CHCCCS040  Support independence and wellbeing



    CHCCCS038  Facilitate the empowerment



    CHCCCS031  Provide individualised support



    CHCLEG001 Work legally and ethically



    CHCCCS041  Recognise healthy body systems

    Cluster 2 



    CHCCOM005 Communicate and work in health or community services


    Cluster 3



    CHCDIV001  Work with diverse people



    CHCPAL003  Deliver care services using palliative care approach              



    CHCAGE011  Provide support to people living with dementia


    CHCDIS011  Contribute to ongoing skills development using strength based approach 



    CHCDIS020 Work effectively in disability support



    CHCDIS012  Support community participation and social inclusion



    CHCAGE013 Work effectively in Aged Care

    Total course hours

What jobs can I apply for after completing this course?

  • Community house worker
  • Home care assistant
  • Assistant in nursing
  • Personal care assistant
  • Residential care worker
  • Community Access Coordinator
  • Accommodation Support Worker
  • Care Service Employee
  • Family Support Worker
  • School Support Officer (Disability)

What further education can I do after completing the course?

CHC43015 Certificate IV in Ageing Support (not offered at AMES Australia); CHC43115 Certificate IV in Disability (not offered at AMES Australia); Short Courses


Should be 18 years old or older - All potential learners will undertake an interview. Language and numeracy skills should be at least ACSF level 2 - Police check required for placement

Course duration

32 weeks plus 150 hours of practical work placement

Course dates

Monthly intakes - enquire for specific start dates


Information sessions scheduled every Tuesday at 02:00 PM via Zoom.



This training is delivered with Victorian and Commonwealth Government funding. Please refer to the schedule of fees for more information here or contact AMES Australia to check your eligibility for a concession fee.

There may be extra charge of up to $200 learning materials, first aid certificate, police check & etc. 

A fee concession to a student enrolled under the Asylum Seeker VET Program can then be granted in accordance with the Guidelines about Fees.

How to Enrol

Enquire now to find out:

  • your eligibility
  • cost
  • arrange a time to have your English level assessed

The course will be run subject to enrolment numbers.

Register Interest


This course can be taken under the Government Subsidised Funding Programs below: